Caroline James is the General Manager of Utilita Arena Newcastle, part of the ASM Global portfolio which includes over 450 venues around the world. Caroline sits on the board of Generator and Newcastle Gateshead Music City and is committed to the North Easts music ecosystem.

Her career spans diverse venues, including hospitality venues, theatres, arenas, stadiums, and community spaces in the UK, New Zealand and Doha, with vast expertise in event management, operations, sales and marketing, business development, catering and premium. Caroline worked across many facets of the entertainment and events industry, including sport, music, live shows, television productions and corporate events.