RLI, the world’s only global retail and leisure magazine has joined forces with UK based Mall Consultants to host a two day Mall Management Masterclass during RLI Connect Istanbul, its successful retail and leisure deal-making forum which will take place on the 23-25 October at Besiktas Vodafone Park, Istanbul, Turkey. The Masterclass will provide delegates with a comprehensive overview of shopping centre management and covers the fundamentals of retail property management, through to leasing strategies, investment and asset management and marketing. Istanbul is the only city in the world that spans two continents and home to the oldest and largest shopping mall in the world, The Grand Bazaar with over 4,000 stores some dating back to 1453. ‘Two Continents-One City, connecting today’s world of retail and leisure’.

Centre Manager Essentials – Investment Fundamentals – Leasing & Tenant Mix Modelling – Marketing & Commercialisation – Retailer Sales Growth Strategies – Public Safety – Risk Management


Shopping Centre Managers – Property managers – Facility Managers – Asset Managers – Developers – Marketers – Surveyors – Retailers – Leasing Professionals

The training is designed to provide an insight into all aspects of retail property management and is essential for surveyors, analysts, property and asset managers, owners and all professionals dealing with shopping centres. We will cover all aspects of the complex relationships between investment criteria, marketing, leasing, operations and retail trends.

“Excellent course.” M Jones, Cushman & Wakefield

“Covered all the essentials” M Szychulda, Knight Frank

“Learnt some great tips” S Martin, CBRE

“Essential training – shouldn’t be missed” M Bhuda, JLL

Fee: €1,999 (Discounted to €1,750 if booked before 14th September) To book visit: www.mallmasterclass.com

About Mall Consultants
Established in 2009 by Lance Stanbury as an international retail property management consultancy delivering innovative shopping centre & facility management solutions and training to retail property clients in EMEA.

About Lance Stanbury

Lance Stanbury is a retail property management professional specialising in shopping centre management with extensive experience of pre-opening operational set-ups of new malls, recruitment, training, O&M documentation, launch, operations, marketing and audit review for schemes in the UK and EMEA. He has developed customer service training for large scale mall security and cleaning service providers and lectured widely in EMEA and the Far East on shopping centre management.
Having managed personally shopping centres in the UK and Eastern Europe, Lance has first-hand experience of delivering experiential customer service to guests and tenants.

“Real estate is two-dimensional with a landlord and tenant relationship whereas retail property is three, or even multi-dimensional when one considers the public entering our buildings and the constant demand to achieve the modern zeitgeist – fashion always being at the cutting-edge which provides so many exciting management challenges to be creative and to make our shopping centres exciting, relevant and financially successful”.

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